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Technical Support Engineer
Region: Burlington, VT
Mach7 Technologies seeks an motivated team player for a Technical Support Role in our South Burlington, Vermont location. In this position, the Technical Support Engineer will will work with Mach7 Technologies clients to troubleshoot and resolve technical and usage issues at the interface and server levels. A combination of exceptional technical aptitude, analytical skills, customer service orientation and communications skills are crucial for success in this position.
The successful candidate must possess strong hardware and software troubleshooting skills and familiarity with Java or other object-oriented programming languages. Experience in supporting a very technical product via phone, email, and web in a team environment is required. Must be able to illustrate experience in navigating, troubleshooting, and resolving application, system, and network connectivity issues on servers remotely.
If you have a passion for customer service in a highly technical environment, this is a prime opportunity to contribute to the success of a growing Healthcare IT software company.
Please send your resume to email@example.com to apply.